FAQ's - Quick answers to your moving questions!
Q1 - Why Should I Use SF Moving Systems?
Ans- Here are the points why you should used -
- SF Moving Systems is the most trusted and loved moving and storage company in the East Coast delivering reliability, results, safety, and competitive pricing that sets us apart from our competitors.
- The east coast only on-demand mover, offering 24/7 moving on 365 days of the year, including holidays, to fit your needs.
Q2 - What is the best day of the week for moving?
Ans- Below is the best day moving option with less traffic.
- The best day of a week to move is definitely Sunday – with less traffic.
- If your building is a doorman building that does not allow moves on weekends, Tuesday and Wednesday would be days of a week to aim for – since less people, as per our stats, move on these dates.
Q3 - How far ahead should I plan & book my move?
Ans- We recommend getting in touch with us 1-2 weeks before your move, depending on your move complexity and size.
Q4 - Can you move me across the country(USA)?
Ans- Yes, we can move you cross country, to and from any point in the US – as seamlessly as we move people within the East Coast, which is our base.
Q5 - How can the weather affect my move?
Ans- While weather can affect traffic and streets – and generally can add few more obstacles to a move – our movers are trained & equipped to move in any kind of weather.
Q6 - What is the best time of the day to move?
Ans- We recommend moving in the morning if you and your building’s schedule allow that – our earliest regular time slot starts 7-9AM. The sooner we start, the sooner you’ll be all set enjoying your new home!
Q7 - Do I have to stay with the movers while they work?
Ans- Suggestion are following -
- You or someone on your behalf (please provide name & contact before the move if this is a case) need to be there to meet the foreman, and go over the move details.
- We recommend you or your representative staying with your crew through the whole move, until it’s completion
Q8 - What is the SF Systems pricing model?
Ans- Moves on a flat fee or hourly basis and charge for packaging materials etc. for different rates.
Q9 - Does SF Moving Systems include the cost of boxed, packing supplies and packing in the moving price?
Ans - Depending on your move, flat rate moves include everything.
Q10 - Do you charge for boxes?
Ans - Yes!
Q11 - Do you charge for buildings with extra stairs?
Ans - Depends on the pricing model you choose.
Q12 - What are the payment methods available ?
Ans - You can pay using below methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, etc.
- Bank Transfers: Direct transfers from your bank account.
- Cashier Checks
- PayPal
Q13 - When will I be charged for my move?
Ans - Full payment is due before we start to unload the truck at delivery.
Q14 - Do I have to pay a deposit?
Ans - No deposits are required.
Q15 - Do you offer insurance for all of my items?
Ans - Yes, we do provide the insurance
Q16 - When will I get the Certificate of Insurance(COI)?
Ans - Upon request we will work on it and get it to you within 5 business days.
Q17 - What are the items movers will not take?
Ans- Flammables & gas tanks.
Q18 - Will I get a refund if fewer items are moved on my move day then in my estimate?
Ans - If it's a lot less, yes. Sometimes flat rate moves do not allow this.
Q19 - What if I have more items than what was quoted?
Ans - Sometimes it will not be additional cost if its like 10 boxes but if its a lot more it'll be more expensive
Q20 - Will the movers take any extra items I have?
Ans - For an additional cost if a lot, sometimes free if a little items
Q21 - How big are your trucks?
Ans - 26ft
Q22 - How long does it generally take for my items to arrive?
Ans - Depends on locations
Q23 - What is a delivery window?
Ans - A window of days when you can get your household goods